Frequently Asked Question

I don't know my password. What do I do?
Last Updated 6 months ago

When you are assigned a library card number, by default, your password/pin is your last name in uppercase. This password/pin is used to access most library online resources, and is also used to login to computers at the library.

We encourage patrons to login to their account through the catalog at https://catalog.cin.bywatersolutions.com/cgi-bin/koha/opac-user.pl and change their password to something more secure. If you ever forget your password, you can always contact your library and have them reset it to default (with proper identification, of course).

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